Privacy Policy
Last Updated: February 28, 2026
1. Introduction
Welcome to Yalla. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application and website.
2. Information We Collect
We collect several types of information to provide and improve our services:
- Personal Identification: Name, phone number, and profile picture.
- Location Data: We collect precise or approximate location data from your device to enable ride matching and navigation.
- Usage Data: Information about how you use our app, including ride history and interaction with features.
- Device Information: Hardware model, operating system version, and unique device identifiers.
3. How We Use Your Information
We use the collected data for various purposes:
- To provide, maintain, and improve our ride-hailing services.
- To connect riders with available keke drivers in their community.
- To process payments and provide ride receipts.
- To enhance the safety and security of our platform.
- To provide customer support and respond to your inquiries.
4. Sharing and Disclosure
We do not sell your personal data. We share information with drivers to facilitate rides and with service providers who help us operate our platform. We may also disclose information if required by law or to protect our rights and safety.
5. Data Security
We implement robust security measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to access, update, or delete your personal information. You can manage most of your data directly through the Yalla app settings.
7. Contact Us
If you have any questions about this Privacy Policy, please reach out to us at:
hello@yalla.ng